Blind people and ATMs

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  • #10397

    Nick20010
    Participant

    Why do drive-through ATM machines have Braille on the buttons?

    User Detail :  

    Name : Nick20010, Gender : M, City : Moscow, State : ID Country : United States, 
    #23129

    HF
    Participant

    Maybe it’s easier and cheaper if they just make all ATMs with Braille on their buttons? The producers don’t know where they’re going to be put up.

    User Detail :  

    Name : HF, Sexual Orientation : Bisexual, Race : White/Caucasian, Religion : Atheist, Age : 18, City : Oldenburg, State : NA Country : Germany, Occupation : student, Education level : Less than High School Diploma, Social class : Upper middle class, 
    #32965

    Haploid
    Participant

    Drive-up ATM buttons are marked with braille because federal regulations require it. To be specific, section 4.34.4 of the ADA Accessibility Guidelines for Buildings and Facilities (Appendix to Part 1191, 36 CFR Chapter XI, issued pursuant to the Americans with Disabilities Act of 1990) says, ‘Instructions and all information for use [of an automated teller machine] shall be made accessible to and independently usable by persons with vision impairments.’ Drive-up ATMs, unlike the walk-up variety, don’t need to be wheelchair accessible, but the rules make no exception regarding accessibility by the blind. You’re now thinking: boy, those federal bureaucrats sure are stupid. Don’t they realize a blind person isn’t going to be able to drive to a drive-up ATM? The American Bankers Association, for one, asked that drive-up machines be exempt from the visually-impaired requirement, arguing that a blind person using a drive-up ATM would have to be a passenger and that the driver of the vehicle could help with the transaction. No dice, said the Architectural and Transportation Barriers Compliance Board, reasoning that driver assistance ‘would not allow the [blind] individual to use the ATM independently.’ This may sound like one of those absurd points of principle, but ATM manufacturers say a fair number of blind people do take cabs to drive-up ATMs, and nobody wants to ask a total stranger to help with a financial transaction.

    User Detail :  

    Name : Haploid, City : Tulsa, State : OK Country : United States, 
    #46147

    Cindy
    Participant

    Haven’t you ever backed up to an ATM so your passenger could use it?

    User Detail :  

    Name : Cindy, Gender : F, City : Lansing, State : MI Country : United States, 
    #47636

    Cal19579
    Participant

    Drive-through ATMs have braille buttons because it is more efficient for the manufacturers to design, fabricate and stock a single button design for all of their ATMS. Besides, lots of people walk up to drive-thru machines.

    User Detail :  

    Name : Cal19579, Gender : M, Sexual Orientation : Straight, Race : White/Caucasian, Religion : Agnostic, Age : 46, City : Lakewood, State : CA Country : United States, Occupation : Engineer, Education level : Over 4 Years of College, Social class : Upper middle class, 
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